Privacy Policy for Poole Global Couriers
Last Updated: December 19th, 2025

Thank you for choosing Poole Global Couriers for your medical and healthcare logistics needs. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at https://pgcouriers.com or contact us via email at info@pgcouriers.com.

1. Information We Collect

1.1 Personal Information

When you use our services or contact us, we may collect personal information such as your:

  • Name
  • Address
  • Phone number
  • Email address

1.2 Payment Information

If you make payments through our website or via authorized payment platforms, we may collect limited payment details to process your transaction.
Note: Poole Global Couriers does not store credit card or payment data on our servers.

1.3 Device Information

We may automatically collect certain technical data from your device, including:

  • IP address
  • Browser type
  • Operating system
  • Website usage and analytics data

2. How We Use Your Information

2.1 Service Delivery

Your information is used to provide, manage, and improve our medical courier and logistics services, fulfill delivery requests, and respond to customer support inquiries.

2.2 Communication

We may use your contact information to send service updates, notifications, or logistic-related promotions.
You can opt out of promotional communications at any time by clicking the “unsubscribe” link in our emails.

2.3 Analytics

We may use aggregated or anonymized data for analytics purposes to enhance service efficiency, performance tracking, and user experience.

3. How We Protect Your Information

3.1 Security Measures

We implement administrative, technical, and physical safeguards—including secure servers and encryption protocols—to protect your personal data against unauthorized access, alteration, or disclosure.

3.2 Third-Party Services

We may engage third-party service providers (such as payment processors, analytics partners, or website hosting platforms) who maintain high standards of data security and privacy compliance.

4. Sharing Your Information

4.1 Trusted Partners

We only share information with trusted partners or contractors when necessary to perform specific logistical or operational tasks—such as deliveries, invoicing, or dispatch coordination.
These partners are bound by confidentiality agreements and are required to handle your information responsibly.

4.2 Legal Compliance

We may disclose personal information if required by law, regulation, or legal process to comply with valid requests from government authorities.

5. Your Choices

5.1 Opt-Out

You can opt out of receiving marketing and promotional communications by using the unsubscribe link in our emails or by contacting us directly.

5.2 Access & Correction

You have the right to request access to, review, or correct the personal information we hold about you.
For such requests, please email us at info@pgcouriers.com

6. Updates to This Privacy Policy

6.1 Policy Revisions

We may update this Privacy Policy periodically to reflect operational changes, legal requirements, or industry best practices.
The revised version will be posted on our website, and the “Last Updated” date above will indicate the latest version.

7. Disclaimer: Use of Images, Videos, and Audio

By accessing and using the services or website of Poole Global Couriers, you agree to comply with the following terms regarding media usage:

a. Consent Requirement
No images, videos, or audio recordings featuring Poole Global Couriers’ owners, staff, or contractors may be used, reproduced, or distributed without explicit written consent from the individuals involved.

b. Written Permission
For permission requests, please contact 

info@pgcouriers.com

 with details of your intended use and receive written approval prior to publication.

c. Non-Compliance
Unauthorized use, reproduction, or distribution of such content without prior consent may result in legal action. Poole Global Couriers reserves all rights to enforce applicable laws and seek remedies.

d. Exceptions
This disclaimer does not apply to:

  • Official content published or released by Poole Global Couriers
  • Content covered under fair use or applicable intellectual property laws

e. SMS & Mobile Data
Poole Global Couriers does not share, sell, or disclose mobile information with third parties or affiliates for promotional purposes.
All opt-in text messaging data and consent will remain confidential and will not be shared with any external entities.

8. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

Poole Global Couriers
📧 info@pgcouriers.com
🌐 https://pgcouriers.com